Ergocube offers quality ergonomic computer and office products from manufacturers whose products focus on comfort, injury prevention, productivity, and proven ergonomic benefits. We have fair and reasonable prices, process orders quickly, and provide exceptional customer service. Any item can be returned or exchanged within 30 days of receipt of your shipment, for any reason at all. See our simple return policy and process below.
Ergocube's Mission:
To enhance computer comfort and productivity by providing quality ergonomic products from manufacturers whose products focus on comfort, injury prevention and
clinical benefit.
Payment Policy:
Ergocube will not process your credit card until your order is shipped. If an item is out of stock or if we are too busy to ship your order immediately, we will wait to process your credit card. (When placing your order online, your credit card is only authorized during the check-out procedure, it is not immediately charged.)
Ergocube also accepts Purchase Orders (PO's), Personal Checks, and Money Orders. Please send them to our office address below. Note: There is a 15% Re-Stocking Fee for all returned orders processed via Purchase Order, Personal Check, and/or Money Order.
Our Return Policy:
Ergocube will refund 100% of the purchase price of any product post-marked for return within 30 days of your receiving the product. Returns should include the original product packaging. Shipping fees are non-refundable.
To Return An Item:
Simply call us at 1.877.374.6723 or email us at customerservice@ergocube.com to request an RMA Number (Return Merchandise Authorization Number). RMA Numbers are required for all returns. Returns sent to our office without an RMA Number will not be accepted. Once you have an RMA number, please send your package to:
Ergocube
Attn: Returns - RMA#
P.O. Box 26061
Tucson, AZ 85726 USA
*Note: There is a 15% Re-Stocking Fee for all returned orders processed via Purchase Order, Personal Check, and/or Money Order.
We Value Our Customers:
Ergocube's most important asset is our customers. We appreciate your business and will work toward your loyalty and earning your referrals. Customer information is stored solely for customer service needs, referral program fulfillment, and our occasional marketing purposes.
Service:
Ergocube's goal is to offer exceptional customer service with complete attention to detail.
Contact Info:
Ergocube
P.O. Box 26061
Tucson, AZ 85726 USA
Toll-Free Telephone: 1.877.374.6723
Toll-Free Fax: 1.866.419.4555
customerservice@ergocube.com
Copyright 2009 Ergocube. All Rights Reserved.
